As communities around the world are struggling with Coronavirus (COVID-19), we wanted to reach out and address concerns about this virus and the steps we’re taking to continue our focus on supporting our members and keeping our staff safe and healthy.

We have put in place the facility for our members of staff to work from home. This will lead to restricted support for telephone and post enquiries.  Therefore, in order to speed things up, we encourage all members to:


We will continue to process claims and deal with your enquiries as efficiently as possible during these disruptive times when we will be receiving higher volume of work and respectfully ask for your patience to allow our staff more time to get through the work.

For safety and wellbeing of yourselves and your families, we ask that everyone follows the advice given by the World Health Organisation and the guidelines issued by the UK Government which is available on

Thank you for your understanding.

From all of us @ Transport Friendly Society

Since 1885: Over 130 years of service

TFS started in 1885 as a members’ club at a bus company providing peace of mind to drivers who, in exchange for a penny or two per week, knew that if they died while working on the buses, their loved ones would have some money to help them pay for essentials.

The principles are the same today.  We still provide that peace of mind through our Sickness and Hospitalisation Plans, as well as offering a place to save with our Tax-free Savings Plans. Membership is open to anyone associated with passenger transport, their family and friends.  Our products are designed especially for anyone working in the passenger transport industry and we believe are affordable.

At Your Service, Throughout Your Service and Beyond

In 2019, the Transport Friendly Society had nearly 23,000 members across the whole transport sector, and assets worth in excess of £76 million under management. And of course, we’re fully regulated by the UK’s financial authorities. Did you know? In 2019 the Transport Friendly Society paid out £1.19 million in Sickness claims and £140k in Discretionary Benefits. Even if you change employer or leave the passenger transport industry you can still keep your policy!