History & Mission
TFS started in 1885 as a members’ club at a bus company providing peace of mind to drivers who, in exchange for a penny or two per week, knew that if they died while working on the buses, their loved ones would have some money to help them pay for essentials.
The principles are the same today. We still provide that peace of mind through our Sickness, Hospitalisation and Health Cash Plans, as well as offering a place to save with our Tax-Free Savings Plans and to invest with our ISA products. Membership is open to anyone associated with passenger transport, their family and friends.
We aim to put our members at the heart of everything that we do
Our Mission
Continue as a Mutual Society and promote and support mutuality wherever possible
Provide products and services that our members value
Respond to the changing needs of our members
Be an employer of choice
Our Values
Conducting all our dealings with integrity and acting to deliver good outcomes to our members, staff and other stakeholders.
At Your Service, Throughout Your Membership and Beyond
In 2022, the Transport Friendly Society had over 21,000 members across the passenger transport sector, and assets worth over of £73 million under management. And of course, we’re fully regulated by the UK’s financial authorities.
We are a Mutual organisation, which means we are owned by our members and run for the benefit of passenger transport people. Only people involved with the passenger transport industry, their family and friends can become members – it’s almost like an exclusive club. Our Society puts its members at the heart of everything that it does.
As a Mutual Society we do not have any shareholders to pay dividends to. The Society’s profits are ploughed back into the Society’s products and services for the benefit of its members. As a member of the Society, you will be invited to attend our Annual General Meeting and vote on any issues. You will also be asked for your feedback on the products and services that we provide to you.
Association of Financial Mutuals
We are also a member of the Association of Financial Mutuals (AFM). The AFM is the trade body that represents mutual insurers in the UK. For more information please visit the AFM’s website >>>
Financial Services Compensation Scheme
Your money is protected by the FSCS: find out more here >>>
Last Updated: March 2023