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Home
About
History & Mission
Benefits of Membership
The Mutual Way
Governance
Development Team
Our Products
Tax-free Savings Plans
Tax-free Savings FAQ
Sickness & Hospitalisation Plans
Apply Online
Sickness Plan FAQ
Health Cash Plan
Apply Online
Health Cash Plans: FAQ
ISA
Apply Online
Make Additional Investment
Switch Between Funds
Withdraw / Close your ISA
ISA Funds Unit Prices
ISA: FAQ
Junior ISA
Apply Online
Make Additional Investment
ISA Funds Unit Prices
Junior ISA: FAQ
Child Trust Fund
CTF Funds Unit Prices
Claims
Sickness & Hospitalisation Claims
Health Cash Plan Claims
Claim Online
Dental, Optical & Osteopathic Claims
Claim Online
Member Relations
Consumer Duty
Blog
Contact
CTF Log In
Member Expectations Survey
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1. How did you hear about TFS?
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Online
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TFS Development Manager
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Other - Please Specify
2. What TFS Plan did you recently take out?
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Sickness Benefit Plan
Tax-Free Savings Plan
Health Cash Plan
World Friendly Stocks & Shares ISA
World Friendly Stocks & Shares Junior ISA
3. How did you apply for that Plan?
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Online application form (TFS website)
Paper application form (TFS brochure)
4. Please answer the below statements:
Strongly Disagree
Disagree
Agree
Strongly Agree
The application form was easy to complete
The application form was easy to complete Strongly Disagree
The application form was easy to complete Disagree
The application form was easy to complete Agree
The application form was easy to complete Strongly Agree
The Plan documentation was easy to understand
The Plan documentation was easy to understand Strongly Disagree
The Plan documentation was easy to understand Disagree
The Plan documentation was easy to understand Agree
The Plan documentation was easy to understand Strongly Agree
The Plan features and benefits are easy to understand
The Plan features and benefits are easy to understand Strongly Disagree
The Plan features and benefits are easy to understand Disagree
The Plan features and benefits are easy to understand Agree
The Plan features and benefits are easy to understand Strongly Agree
The Plan provides good value
The Plan provides good value Strongly Disagree
The Plan provides good value Disagree
The Plan provides good value Agree
The Plan provides good value Strongly Agree
The Plan you took out meets your expectations
The Plan you took out meets your expectations Strongly Disagree
The Plan you took out meets your expectations Disagree
The Plan you took out meets your expectations Agree
The Plan you took out meets your expectations Strongly Agree
Please provide reasons for your answer
Do you give consent for your comments to be used by the Society for marketing purposes?
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Please tick below if you would like more information on:
Sickness Benefit Plan
Tax-Free Savings Plan
Health Cash Plan
World Friendly Stocks & Shares ISA and/or Junior ISA
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