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TFS Update – Looking Back At 2021

  • February 10, 2022
  • Posted by: Kalina Ilarionova
  • Category: TFS News
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TFS-2021-Update

 

Here at Transport Friendly Society, we always aim to respond to the changing needs of our members. Looking back at 2021, below are some of our highlights from last year.

 

COVID Claims

We are pleased to say that the Society’s Board took the decision back in March 2020 to honour and pay all Covid related sickness claims including self-isolation, where supported by medical evidence.

As at the end of 2021, the Society had paid out  £787,000 due to covid claims and has continued to do so. This is one way for us to show our commitment to our members.

 

TFS World Friendly Stocks & Shares ISA

Did you know, that early last year the Society launched its World Friendly Stocks & Shares ISA and Junior ISA!

The TFS ISA lets you invest in a way that is easy to understand, flexible, tax-efficient and environmentally friendly. All funds have the added value of showing commitment towards being ethically responsible, aiming to influence positive change to the environment.

 

New Online Survey Feature

We are pleased to announce that our members can now provide us with their feedback online through our website.

Both our Member Expectations Survey and Member Satisfaction Survey take  no more than 3 minutes to complete. This makes them quick and simple for our members, while it gives us insights into how to improve our products and services.

 

Climate Change – Doing Our Bit 

One way we support climate change, is by helping to finance a greener future. The Society’s funds are invested in companies that show efforts to transition to a low-carbon future.

Also, we aim to convert to a paperless office. By encouraging our members to communicate with us via emails and submit their claims online, we have significantly reduced our paper usage.

 

 

Our aim is to put our members at the heart of everything that we do. So, providing products and services that our members value, is at the core of our Mission. This is why, responding to our members’ changing needs and constantly improving what we do, is so important to us.